Design Impact

Design as a strategic lever across your organization.

You're already investing in digital transformation, customer experience, and innovation. But is design playing its full part in driving your success?

Many organizations invest in digital and business transformation but struggle to bridge the gap between strategy and execution. Design teams are often undervalued—seen as tactical executors instead of strategic enablers of business impact.

How we help

The Design Impact Program helps leaders and teams bridge the gap—strengthening design’s strategic role, building influence, and driving lasting transformation at scale.

Step 1:
Design Maturity Assessment

A fast, focused assessment to identify what’s helping and what’s holding back your design team’s impact.

What's included:

  • Team & Stakeholder Interviews – Understand challenges, barriers, and enablers of design’s strategic value in your organization.
  • Organizational Mapping – Analyze alignment across design, digital, and business functions.
  • Findings & Recommendations Report – Actionable insights to unlock design’s strategic impact.

Outcome: A clear roadmap to elevate design’s role in business transformation.

Step 2:
Design Impact Accelerator

A customized coaching & alignment program to turn recommendations into reality.

What's included:

  • Team & Leadership Coaching – Strengthening design skills, influence, and strategic capability.
  • Cross-Functional Working Agreements – Aligning design, business, and technology teams with shared norms and collaboration models.
  • Sustainable Ways of Working – Build frameworks that enable design to scale effectively.
Outcome: A high-impact, aligned, and scalable design function that drives business success.

What you'll achieve 

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From execution to influence


Design shifts from a service function to a business enabler.

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From siloed to aligned


Teams develop a shared way of working that accelerates progress.

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From stuck to scaling


Organizations build lasting design maturity that sustains impact beyond projects.

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From unclear to confident


Leaders gain the skills and influence to drive design transformation.

Why partner with us?

The Moment's Design Impact Program helps organizations unlock the full strategic value of design—shifting design teams from reactive service providers to proactive business partners.

This program is designed for design leaders and teams who:

  • Need to elevate design’s role from tactical execution to strategic partnership.
  • Want stronger alignment with business and technology to drive impact.
  • Want to strengthen design’s influence, build team confidence, and scale design’s role in transformation.
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Our design team encountered challenging stakeholdering situations, resulting in confusion and slow progress on our projects. We sought out coaching from The Moment to help us gain perspective, improve our strategic facilitation skills and elevate the trust between design and other teams. Through team workshops and individual coaching sessions, we identified practical approaches to use in our design process. We are now more confident, and prepared to tackle tricky stakeholder meetings and continue pushing design forward.

Director of Customer Experience Innovation, Canadian Financial Institution

GET IN TOUCH

Schedule your Design Impact Session 

Let’s unlock the strategic value of design in your organization.

In this 45-minute call, we’ll discuss:

  • The challenges your design team is facing
  • How to shift design from execution to strategy
  • Practical steps to build alignment across design, business, and technology

This session is for design leaders who want to strengthen design’s role, influence, and impact. No sales pitch—just a conversation about what’s possible.

Book your session now and take the first step toward lasting design transformation.

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