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We’ve all been there. Your car starts making a strange noise, and instead of taking it to a mechanic, you decide to Google the symptoms and attempt a quick fix yourself. It seems faster, cheaper, and you feel like you’ve got a handle on it—until the noise gets worse, and now the repair is even more expensive. It turns out the issue was more complex than you thought, and your self-diagnosis only made things worse.
“How do we meaningfully engage with students without exploiting their experiences?”
Participatory installations offer unique opportunities to share perspectives and see our experiences in the context of others, making the act of participation valuable in itself.
Why does The Moment loves partnering with credit unions? Our human-centered design approach aligns with their community focus and shared values, enabling us to co-create impactful products and services that prioritize member needs and drive positive financial outcomes.
Learning what your customers truly need and want with design research methods is awesome. And not enough.
I have observed recurring patterns while working as an outside consultant with various clients. It’s evident how organizations can either empower product and service leaders driving positive change or unintentionally create obstacles to their progress.
