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What Andrea from CIBC had to say.
I wanted to really thank you for being such incredible advocates, cheerleaders, champions and mentors for me–and for everyone at CIBC that you interact with–as we continue on our journey in learning Service Design. The passion with which you all speak, live, and breathe Service Design is so incredibly infectious and I can’t tell you how much of an impact it has had on me. You are some of my Service Design Superheroes.
Andrea Chan
Director, Service Design
CIBC